All items offered on Minitowz are made-to-order. This means that when you place your order, we print that item one at a time just for you!
We source from suppliers worldwide to offer our shoppers a greater variety of merchandise. We only work with vendors who abide by our strict quality control guidelines and standards. This is the reason for the delivery times below.Ā
SHIPPING CARRIER: USPS, DHL, EMS, YunExpress, Local Post...
ESTIMATE TIME OF ARRIVAL: It takes 3 - 4 days to print your order and ship out. The estimated delivery time for our order will depend on your location. United Kingdom, United States, Canada, Australia: You can expect your package to arrive in 5-15 working days. Others: 15-20 working days. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control.
We process orders on business days which are Monday through Saturday, except for holidays observed by the Post Office: New Year's Day, Independence Day, Labor Day, Thanksgiving, and Christmas.Ā
ORDER TRACKING
Once shipped, you will receive email notifications and may log in to our website for real-time tracking. Note that some orders may be sent using multiple parcels. In these cases, you will receive multiple emails and tracking numbers.
Please allow a few days for the carrier to scan your package into their system and update information. If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.
If it is over your estimated arrival date, please contact us, and we can take care of this for you.
INCORRECT ADDRESSĀ
Make sure you provide the correct address at checkout because:
If there is incorrect or missing information that we can detect on our end, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order.Ā
We are not responsible if your order gets delivered to the wrong address or returned to the sender. The orders will be returned to our shipping partnersā warehouses and disposed of by them. Before reaching out to our customer support, please check your given shipping address first.
If you contact the carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Customer satisfaction is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Minitowz and if you have any questions, please don't hesitate to contact us: support@minitowz.com
